Privacy Policy

Last updated: October 6, 2026

Topniture respects your privacy. This policy explains what information we collect through topniture.com, why we collect it, and how we use it when you browse our website, submit a form, request a quotation, contact us on WhatsApp, create an account, or place an order.

Information we may collect

Depending on how you use the website, we may collect information such as your name, phone number, email address, city or area, delivery or billing details, order information, room or kitchen dimensions you choose to provide, and messages or design requirements you submit through our forms.

We may also collect technical information automatically, including IP address, browser and device information, cookies, pages visited, and website interaction data used for security, analytics, performance, and improving the website experience.

How we use your information

  • To respond to inquiries, quotation requests, and design consultations.
  • To process and manage orders and customer accounts.
  • To communicate with you about products, projects, delivery, or support.
  • To improve website performance, usability, products, and services.
  • To prevent fraud, spam, abuse, and security incidents.
  • To meet applicable accounting, legal, and regulatory obligations.

Forms and WhatsApp

When you submit a contact or consultation form, the information you enter may be used to contact you regarding your request. Some forms may redirect you to WhatsApp with your submitted details prepared as a message. If you continue through WhatsApp, your interaction is also subject to WhatsApp’s own privacy practices.

Orders and payments

When you place an order, information required to process the transaction may be shared with payment, delivery, or service providers only as needed to complete the requested service. Payment providers may process payment information under their own privacy and security policies.

Cookies and analytics

We use cookies and similar technologies where required for website functionality, shopping features, language preferences, security, analytics, and performance. Third-party services integrated with the website may also set cookies according to their own policies.

Who we share information with

We do not sell your personal information. We may share necessary information with website hosting, analytics, payment, delivery, communications, or other service providers that help us operate the website and fulfill customer requests.

Data retention

We keep personal information only for as long as reasonably necessary to provide services, manage orders and customer relationships, meet legal or accounting requirements, resolve disputes, and maintain website security.

Your choices and rights

You may contact us to ask about personal information you have provided to Topniture, request correction where appropriate, or request deletion where applicable and where we are not required to retain the information for legal, accounting, security, or contractual purposes.

Security

We take reasonable technical and organizational measures to protect information handled through the website. No online transmission or storage system can be guaranteed to be completely secure.

External services and links

The website may contain links to third-party services such as WhatsApp, payment services, social media, maps, or analytics platforms. Their handling of information is governed by their own privacy policies.

Contact us

For privacy questions or requests, contact Topniture through the website contact page or WhatsApp at +20 115 060 9975.